Before we started, our founders had been working in moving and storage industry and had an opportunity to witness that a lot of moving companies just did not care about customers and provided low quality service at extremely high price. So, they saw the opportunity to make the difference.
When we began, we started small, just two guys, an old moving truck and an ambitious plan to become the best moving company that people would trust. From the very first move our mission is to provide service that would make each customer completely satisfied.
As a result, just few month later we already had referred customers and good reviews online. A year later our past client would hire us again,we were getting more referrals, and more client reviews. Realizing that demand for our services is growing, we bought more trucks, hired more people, trained them to provide service the right way. Nowadays because of consistent work our base of happy clients expands and we get more calls and requests for our services. We do an average of 1500 moves a year. And this number is growing.
What makes us different from other moving companies?
• Our priority is customer satisfaction. We want you to be happy with our service and we always work towards it. We understand that a satisfied customer will call us for future moves, will recommend us to friends, family, co-workers and that is good for our business.
• We keep the word. Whatever we promised to you, we will do. It means No Hidden Fees, No Sudden Cancellations, We’ll be on time and so on.
• Our movers are great! That is what our clients say and we call our guys great too. All movers at our company are trained to do every move following “Dominant” standards of quality, which are work efficiently, focus on quality, follow clients requests and take care of their concerns, act friendly and do everything possible to make sure customer is happy and there are many more. The main principle is that we treat our guys with care, so at the moving day they would pass this care to you to your possessions and property.
We are licensed & insured
Below is a print screen from California Public Utilities Commission website, Our CPUC license is MTR-0191165. We have workers compensation, cargo, auto liability policies, we also have a 1 million general liability policy, however PUC does not require GL policy to be placed on their website.
You can check any moving company for a California license here >>